Need a hand?

We're a small team and we read every message. Tell us what's up below and we'll get back to you — usually within a day or two.

Or email us directly: support@trysmara.com

Common questions

A lot of what people ask is answered on the home page — what's free and what's paid, how the trial works, and how the Founding Deal code works. Have a look at the landing page FAQ first; if your question isn't there, use the form above.

Exporting your data

Your data is yours on every plan. In the app, open Settings and choose the export option to download everything you've entered. If you're moving away from Smara, you take your records with you — no lock-in, and no need to ask us.

Redeeming a Founding Deal code

  1. Request a code with your email on the Founding Deal page. We email you a single-use code, good for 30 days.
  2. Open the Smara Android app and sign in with that same email.
  3. Enter the code — it unlocks the $69 lifetime option.
  4. Pay once through Google Play. Premium is then yours for the life of the app, on every device your account touches.

Code not arriving? Check your spam folder first. If it's still missing after a few minutes, send us a message above and we'll sort it out.

Account help

Need to change your email, reset a password, or delete your account? You can do all of that in the app's Settings. If you get stuck, we're a message away.